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Garmin 610 Questions

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Post  Sara Jane on Mon Oct 17, 2011 8:29 pm

I got a 610 today! Yay...and the questions begin.

When I plugged the USB thing into my computer it recognized it and installed it easily. But it never asked me if I wanted to pair. And it's not showing up in my "my computer" list of devices.

Am I missing something?
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Post  Gobbles on Mon Oct 17, 2011 9:40 pm

Is the dongle in the USB port?
Is the 610 on?

I think I remember mine asking me to pair.
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Post  Sara Jane on Mon Oct 17, 2011 9:46 pm

@Gobbles wrote:Is the dongle in the USB port?
Is the 610 on?

I think I remember mine asking me to pair.

I don't know what a dongle is. But the watch is recognizing the computer (in that it beeps and starts charging) the computer is just not recognizing it at all. Nor is it recognizing the USB thing. I've been on the garmin site and all the appropriate software is downloaded and up to date. It's just not recognizing anything.
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Post  Bob on Mon Oct 17, 2011 9:52 pm

It's probably the ball bearings.
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Post  Sara Jane on Mon Oct 17, 2011 9:58 pm

@Bob wrote:It's probably the ball bearings.

So what does that mean and what should I do? It's straight out of the box. And neither the USB or the watch on cradle are recognized...

I SO want to play with this new toy!
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Post  Gobbles on Mon Oct 17, 2011 10:05 pm



http://static.garmincdn.com/pumac/Forerunner_610_QSM_EN.pdf

Do you have the "Garmin Ant Agent" installed?

Mac or PC?

I have a Mac, and you can manage paired devices in the Ant Agent.
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Post  Bob on Mon Oct 17, 2011 10:07 pm

@Sara Jane wrote:
@Bob wrote:It's probably the ball bearings.

So what does that mean and what should I do? It's straight out of the box. And neither the USB or the watch on cradle are recognized...



Call customer support. But make sure you've already prepared the Fetzer valve with some 3-in-1 oil and some gauze pads. They'll hopefully be able to walk you through this.
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Post  Sara Jane on Mon Oct 17, 2011 10:16 pm

@Gobbles wrote:

http://static.garmincdn.com/pumac/Forerunner_610_QSM_EN.pdf

Do you have the "Garmin Ant Agent" installed?

Mac or PC?

I have a Mac, and you can manage paired devices in the Ant Agent.

Yes, it's installed.

PC

The issue is that my computer is not recognizing it. I am thinking at this point it's my computer and not the watch, since the watch starts charging when plugged in.
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Post  Ken Mello on Mon Oct 17, 2011 10:22 pm

@Bob wrote:
@Sara Jane wrote:
@Bob wrote:It's probably the ball bearings.

So what does that mean and what should I do? It's straight out of the box. And neither the USB or the watch on cradle are recognized...



Call customer support. But make sure you've already prepared the Fetzer valve with some 3-in-1 oil and some gauze pads. They'll hopefully be able to walk you through this.

Waiting to see if SJ gets the second Fletch reference, since she missed the first one..... Very Happy
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Post  Sara Jane on Mon Oct 17, 2011 10:28 pm

@Ken Mello wrote:
@Bob wrote:
@Sara Jane wrote:
@Bob wrote:It's probably the ball bearings.

So what does that mean and what should I do? It's straight out of the box. And neither the USB or the watch on cradle are recognized...



Call customer support. But make sure you've already prepared the Fetzer valve with some 3-in-1 oil and some gauze pads. They'll hopefully be able to walk you through this.

Waiting to see if SJ gets the second Fletch reference, since she missed the first one..... Very Happy

I have no idea what he is talking about. Is it funny?
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Post  Bob on Mon Oct 17, 2011 10:32 pm

@Sara Jane wrote:
@Ken Mello wrote:
@Bob wrote:
@Sara Jane wrote:
@Bob wrote:It's probably the ball bearings.

So what does that mean and what should I do? It's straight out of the box. And neither the USB or the watch on cradle are recognized...



Call customer support. But make sure you've already prepared the Fetzer valve with some 3-in-1 oil and some gauze pads. They'll hopefully be able to walk you through this.

Waiting to see if SJ gets the second Fletch reference, since she missed the first one..... Very Happy

I have no idea what he is talking about. Is it funny?



Only to the older crowd/Chevy Chase fans around here. Very Happy
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Post  Sara Jane on Tue Oct 18, 2011 9:41 am

OK. All clear. Garmin has the best support ever. And my first run in my new watch was fantabulous. I love it. Christmas in October. santa
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Post  Ken Mello on Tue Oct 18, 2011 1:35 pm

@Sara Jane wrote:OK. All clear. Garmin has the best support ever. And my first run in my new watch was fantabulous. I love it. Christmas in October. santa

For future reference, what was the problem?
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Post  Pete B on Tue Oct 18, 2011 2:56 pm

@Ken Mello wrote:
@Sara Jane wrote:OK. All clear. Garmin has the best support ever. And my first run in my new watch was fantabulous. I love it. Christmas in October. santa

For future reference, what was the problem?

Pilot Error?
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Post  ounce on Tue Oct 18, 2011 3:03 pm

@Sara Jane wrote:OK. All clear. Garmin has the best support ever. And my first run in my new watch was fantabulous. I love it. Christmas in October. santa



So, did you get a deal on that new toy?
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Post  Sara Jane on Tue Oct 18, 2011 8:52 pm

I think I got a good deal. 10% off of a lot felt like a lot.

I'd rather not share the problem. Embarassed Let's just say the guy I spoke to on the phone was very nice (and I didn't know I was looking for a icon hidden in my "tray" that looked like Mickey Mouse).
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Post  charles on Wed Oct 19, 2011 6:10 pm

@Sara Jane wrote:

I have no idea what he is talking about. Is it funny?

Fn Hilarious!
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Post  Ken Mello on Wed Oct 19, 2011 7:49 pm

@Sara Jane wrote:I think I got a good deal. 10% off of a lot felt like a lot.

I'd rather not share the problem. Embarassed Let's just say the guy I spoke to on the phone was very nice (and I didn't know I was looking for a icon hidden in my "tray" that looked like Mickey Mouse).

Outstanding! Smile
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